Common drawing troubleshooting steps

Restart the computer

Sometimes systems and drivers just get into confused states.

A restart will often clear up problems. If a restart or two doesn't fix the problem then move on to other troubleshooting steps.

Check drivers

  • Are you running the latest tablet drivers? The driver software will usually have some place where it says which version it it.

  • Try uninstalling, restarting the computer, and reinstalling the latest drivers.

  • Sometimes the drivers you have don't completely uninstall themselves. To completely uninstall the drivers see this guide: Uninstalling manufacturer tablet drivers.

Try an older driver

  • Sometime newer drivers themselves introduce new problems that were not there before.

  • Try installing an older tablet driver to see if that fixes the problem.

Test the tablet with other applications

Often the problems you experience might be due to a specific app so you should try other apps to see if they replicate the problem.

  • Krita

  • Clip Studio Paint

  • Photoshop

  • Microsoft OneNote


  • I recommend always testing with Krita because Krita is free and has configurable brushes that let you test our specific pen features such as pressure and tilt.

Windows > Windows PNP drivers

Try this: Testing with Windows PNP drawing tablet drivers

Often it can be a clue to what is going on.

Windows > Windows Ink

If you are using a Mac, skip this section. It does not apply to you.

If you are using a Windows computer you need to be aware of a component called Windows Ink.

See these docs:


  • If you are having pressure problems check the pressure in the driver: Testing pressure in the tablet driver

  • In Windows, If the tablet driver detects pressure but the pressure is not working in an app, it often indicates that Windows Ink is configured consistently between the two.

  • It's important here to see if the where the pressure is working or not

    • Is it working in a specific app but working in others?

    • Or is it nor working in all apps?

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